Frequently Asked Questions
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Can I cancel my appointment?
Yes. If you need to cancel, you can email support.services@pharmacypremier.org. If you’ve received your meeting link, you can decline the invite and send a message with cancellation notification.
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How long are the appointments?
We’re on your schedule. If you want to chat for 5 minutes or one hour, we will accomodate the request.
We know that as a pharmacy business owner, your time is highly limited and valuable. We appreciate you taking the time to meet with us.
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Will I be charged for the initial appointment call?
No. It costs nothing to meet our team and find out what we do for our clients.
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Will I have to sit through a sales pitch?
No. In fact, never. Our CEO once sat exactly where our clients sit during these calls, and understands you want facts, not frills.
Therefore, Pharmacy Premier Consulting LLC doesn’t deliver “sales pitches”, ever. We also don’t engage in the practices of “upselling”.
We are fellow pharmacists, business executives, and industry professionals. Our goal is to listen to your needs, to respect your time, and to collaboratively plan next steps with you during the initial call.
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If there are no sales pitches, then what DO you do?
The initial call agenda will include the following: introductions, getting an understanding of your general business model, listening to your needs, and describing applicable services at a high level. We don’t discuss costs on this call and we don’t ask you to buy anything.
If you decide to continue on to the next steps, rest assured the client experience remains first class. That includes our quoting and invoicing procedures. Our priority is to help you realize your business strategic initiatives and we will do that in a straightforward, professional, and efficient manner.
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What are next steps after the initial call?
At the end of the initial call you will be presented some options: you can proceed with scheduling the discovery and client intake call as the next step, you can opt to receive a client informational packet via email or postal mail, or you can opt for us to follow up at a later time.
Reach out to support.services@pharmacypremier.org if you have any questions before our call. We look forward to meeting with you!